Description
Many of us have experienced not feeling truly listened to, even when we consider ourselves good listeners. Listening properly is a skill that requires conscious attention, especially in a world where communication is constant and distractions are everywhere.
Refining listening skills helps people to understand what truly matters, where the challenges lie, what help their team needs, and what actions to take. It gives greater insight, enabling people to make meaningful decisions. Skilled listening boosts psychological safety within teams which is critical for strong employee engagement.
This workshop is for
- Anyone who needs to work with others to get things done
- Leaders with teams who need their guidance and care
- Anyone who relies on customer or colleague feedback
- Anyone seeking to enhance engagement, culture, wellbeing, or D&I programmes
What they will learn
- What skilled listening really looks like
- How to recognise personal listening behaviours and understand their driving forces
- How to apply three powerful techniques to take listening to the next level
What is included?
Everything you need to facilitate a workshop, either in-house or with an NKD facilitator:
- Full facilitator pack with scripted session plan
- Engaging slideshow and activity materials
- A practical take-away guide to skilled listening
Why this workshop helps
This workshop offers a powerful, empathetic approach to listening, helping individuals feel truly heard and respond with greater clarity and understanding.
